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💼 Professional Summary

Versatile IT Support Specialist and Systems Administrator bridging enterprise corporate IT with full‑stack web deployment. I build reliable, secure systems—from banking help desks to e‑commerce and advanced automotive diagnostics. Thrive in on‑site and remote roles where uptime, speed, and security are paramount.

📌 Experience

Systems Administrator & Technical Support Engineer

Freelance IT Support – Los Angeles, CA | 2024 – 2026
  • Built and manage full-stack deployment for kdrcoding.com (Node.js, WordPress, WooCommerce, Cloudflare).
  • Designed remote support pipeline via TeamViewer for international software installation & debugging.
  • Run an active eBay tech store, automating inventory delivery and creating automated feedback loops.

IT Help Desk Specialist

Anor Bank – Tashkent, Uzbekistan | 2022 – 2024
  • Tier 1/2 desktop, hardware, and network troubleshooting for corporate bank personnel.
  • Managed Active Directory, user provisioning, local workstation deployments, and office network infrastructure.
  • High ticket-resolution velocity, handling hardware swaps, patching, and server/switch troubleshooting.

Systems Specialist – Automotive Diagnostics

Independent | 2023 – 2026
  • Deep troubleshooting & firmware config for BMW F‑series via ENET/ICOM (specializing in F80 chassis).
  • Deployed ISTA+, E‑Sys, EDIABAS, INPA, NCS Expert environments.
  • Resolved headunit reboot cycles, VIN mismatches, and bus sync issues after module swaps.
🚀 Projects

kdrcoding.com

Full‑stack e‑commerce platform

Node.js + WordPress/WooCommerce, Hostinger, custom Cloudflare DNS & security hardening.

Remote Diagnostics Engine

Proprietary deployment framework

TeamViewer‑based delivery of automotive software and firmware corrections remotely.

🎓 Education

Tashkent International School & Academic Lyceum • Self‑directed in full‑stack JavaScript, networking, Cloudflare security, and automotive serial communications.